Kajeet will be performing a routine maintenance. The Sentinel Portal will be unavailable for 60 minutes within the window of 2am and 6am ET. Wireless connected devices will not be impacted in this window. Posted on
Aug 20, 2026 - 14:53 EDT
Resolved -
We have identified an issue affecting a subset of T-Mobile lines. Reactivation Has been completed, and we are working with the carrier on root cause.
Thank you for your patience while we worked to restore service. If you continue to experience any issues submitting a support request, please contact Kajeet Support at support@kajeet.com or 877-352-5338.
Aug 21, 17:22 EDT
Investigating -
We are investigating an issue affecting a subset of T-Mobile lines, which may result in loss of service. We are working with the carrier to confirm the scope and restore affected lines.
Aug 21, 16:47 EDT
Completed -
The scheduled maintenance has been completed.
Aug 14, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 00:00 EDT
Scheduled -
A scheduled vendor maintenance will affect services on our Rogers carrier network. Customers on the Rogers network only may experience up to 3 hours of service interruption during this window.
Aug 13, 11:42 EDT
Resolved -
Resolved: Verizon Wireless device activations are completing successfully. We will continue working with Verizon to review the incident and monitor service.
Thank you for your patience while we worked to restore service. If you continue to experience any issues submitting a support request, please contact Kajeet Support at support@kajeet.com or 877-352-5338.
Aug 13, 18:45 EDT
Investigating -
We are investigating an issue affecting Verizon Wireless device activations. Activation attempts may fail while we work with the carrier to determine scope and restore service.
Aug 13, 16:48 EDT